Deduction claims done intelligently

Smartclaims automates the deduction claims process, making it effortless to reclaim millions in cash leakage.

Today's deduction claims process is labor-intensive, time-consuming, and prone to human error. It requires large staff to deal with extensive inbound claims from customers, contributing more than several days in days sales outstanding (DSO). Not only does it result in cash flow being tied up with customers, but also opens up cash being 'leaked' from invalid claims. Industry research suggests 'cash leakage' could be as high as 5% of total deduction claims.


Problems with today's deduction claims process

Introducing Smartclaims: A new way to deal with today's deduction claims process


How it works

Accurate models

Accurate Predictive Models

Model is trained with historical transaction data, resulting in high accuracy and low false positives.


Real-time Predictions

Model is promoted for real-time prediction.


Seamless Workflow Integration

Each dispute is scored to determine validity with confidence levels.
Scores are easily integrated with dispute workflow via API.


Actionable Insights

Advanced analytics is provided to support model perfomance and root cause analysis results.




Productivity Gain

Improves effeciency by 2x, accurately auto-clearing at least 50% of all claims. Prioritize investigation of invalid claims


Cash Recovery

Eliminates a rule-based approach prone to cash leakage. Accurately detects invalid deduction claims


DSO Reduction

Accelerates dispute resolution of open invoices and claims. Automates the categorization of reason codes


SmartclaimsTM Technology


Machine Learning Algorithm

Smartclaims utilizes machine learning algorithms to automate the deduction claims process. The algorithm finds patterns in customer behaviors from years & months of transaction records that can result in accurately predicting the outcome of any given dispute claim.


API Integration

Smartclaims is ERP agnostic. Customers can invoke an API call in real-time to get predictive results integrated into existing ERP rules engines and workflow tools.